ICICI bank has joined the highly popular chat messenger WhatsApp. Here’s what you need to know:
On Wednesday, ICICI made an announcement about its collaboration with WhatsApp. This collaboration will offer customers seamless banking experience. This service will enable the customers to manage their bank accounts easily through WhatsApp chat.
This new service enables the customers to check their savings account balance, and loan offers on their account, last three transaction details, as well as credit card details. If you have lost your credit or debit card accidentally, then you get the option to block the card using WhatsApp itself. Also, ICICI bank account holders can enjoy the facility of tracking the deliverables, ICICI branches and nearby ICICI Bank ATMs.
Here’s how you can start enjoying ICICI Banking services on WhatsApp:
If you are an ICICI bank account holder, then you need to add the number – 9324953001 to your phone’s contact list. Then send a “Hi” to this number this will help you start the conversation. After this, you will receive the response of the bank regarding the available services:
- To check your credit card limit, send a message that says :
- To find an ATM branch near you send a message that says:
- To block your Debit or credit card, send a message that says:
- To check the last three bank transactions, send a message that says:
- To check the balance of your savings account, send a message that says:
Anup Bagchi, the Executive Director, of ICICI bank, said that their aim has always been to offer improved convenience to the customers. Of late, ICICI bank has rolled out ICICI Stack. Now, this latest collaboration with WhatsApp will further enhance the customer experience. The retail customers of ICICI bank will be able to execute a wide number of banking requirements on their own. They need not visit the branch at least for these services. Then the bank will offer these services on WhatsApp instantaneously, and your vital information will remain safe and secure.
Social media is gaining significance with each passing day. This step by ICICI bank will definitely be helpful for the ICICI customers. Rest assured that all the messages are safe and encrypted. No one will have access to your account information.
